Got Questions? We’ve Got Answers!


How do the courses work?

Each eSchool course is offered and accessed online. No matter where you are – at home, the library or an Internet café – you can access your course through any computer with Internet access. Every course has compulsory assignments that are located on an exclusive website. On this same site, there are also discussion boards where you can communicate with your instructor and classmates. Each course is designed to last 4 months (assuming that a 90 minute activity is completed once per day from Monday to Friday each week), but can be completed in as short a time as one month. The beauty of eSchool, however, is that you are free to set your own pace and schedule.

Is a textbook required?

Most courses at eSchool are designed to work with required supplementary materials such as textbooks. The textbooks selected for courses at eSchool are approved by the Ministry of Education in Ontario and are used throughout Ontario schools. Required textbooks are an additional cost and may be purchased at the Canada eSchool bookstore

How long will it take to receive a textbook? Where is the textbook sent?

We will send out the textbook directly to the student by courier within 5 business days after receiving payment. Delivery times vary based on courier service schedules. Please email info@myeschool.ca for more information.

What does a student need to register?

Students must provide a copy of their Ontario Student Transcript (OST) or credit counselling summary showing they have completed the necessary course pre-requisite, along with a secondary piece of identification (passport, birth certificate or drivers license) and a signed Student Oath of Honour. A parent or guardian will also need to sign a permission form if the student is under 18 years of age

How long will it take to process a registration?

eSchool operates on a weekly registration cycle. Courses begin every Wednesday at 6pm provided all required documents and tuition fees have been received. Once a registration has been processed, students are sent an email that will include their start date, information on how to access their course(s) and when textbook(s) will be received.

Can a student register directly with eSchool? What is the cost for eSchool courses?

Students may register for eSchool courses through our website or through an approved education centre. By combining our courses with the additional support available at various education centres, students will have access to crucial one-on-one personal support as required. Tuition fees for eSchool courses vary amongst centres.

How are I.E.P / I.P.R.C. (Individual Education Plan) student accommodations met?

Students with special learning needs excel at eSchool! Students work at their own pace without classroom distractions. Individual Education Plans (IEP’s) and relevant medical reports should be submitted at the time of registration. eSchool only offers accommodations such as extra time on tests and exams and scribes.

Can Adult Students over 18 receive credits for life experience?

Yes, students who were 18 before February 1, 2004 and have attended secondary school in Ontario can qualify for up to 12 maturity credits and may be granted further equivalent education credits at the principal’s discretion.

If you became 18 years of age after February 1, 2004 or you’ve never attended an Ontario secondary school you may be eligible for up to 16 Grade 9 and 10 credits following an individual assessment. For more information, please visit the mature students area of our website.

Students New to Ontario and/or Ontario Secondary School

If you’ve never attended an Ontario secondary school you may be eligible for Ontario credits following an individual assessment.

How do Students and Parents contact the teacher?

Students, parents (if the student is under 18), and any support team members each receive a copy of the teacher’s contact information which includes email address, online office hours, and phone number.

When does a student receive a midterm mark?

The student will receive a copy of their midterm mark by email once they have submitted the first 50% of their course. If a student’s midterm evaluation is inconsistent with their overall grade averages, their mark may be held until their achievement levels have been confirmed by the supervised final examination results.

When can a student write the exam?

Upon completion of all course material (activities, tests, discussion postings, independent study unit, etc), the eSchool teacher will give permission for the final exam to be scheduled.

How long will it take to receive a final mark?

Final marks take approximately 10 business days to be released after the final exam has been written. A copy of the student’s final report will be sent to the student by email and a copy will also be sent directly to the student’s home school.

A student wants their marks sent to OUAC/OCAS, a University or College?

A copy of the final mark can be sent by fax or courier to OUAC/OCAS or any University/College. Please note that while OUAC/OCAS will accept faxes, many colleges or universities will not. Please visit the transcript/mark forwarding area of our website or contact info@myeschool.ca for more information.

Does eSchool have a refund credit policy?

Canada eSchool makes every effort to keep tuition fees affordable for all students. A great deal of time is spent processing each admission request, and an Ontario Certified teacher must be secured for each student’s course duration. or this reason, a student may withdraw from a course in which he or she has been enrolled within 7 days of his or her start date, and receive a monetary refund less a $150.00 admission application processing fee per course, please see our refund policy.


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